To make an appointment Book Online or call us on 012 991 3573

COVID – Please help us reduce our staff’s exposure to keep them and you safe. 

Due to the dramatic in crease in COVID cases we request ONE person per appointment to enter the practice. Other family members and friends must please wait outside.

If you have any COVID signs or suspect you might be positive please wait in your car and call us on 012 991 3573 and we will come out and assist you.

Our consulting hours are:

  • Monday to Friday: 08:00 to 19:00
  • Saturday: 09:00 to 18:00. A surcharge applies to consultations and vaccinations after 13:00.
  • Sunday / Public Holidays: 10:00 to 18:00. A surcharge applies to consultations and vaccinations.

 

All other hours are emergency service only.

Making an appointment

Appointments for consultation and vaccinations can be booked Monday to Friday between 08:00 and 18:45. On weekends and public holidays we work on a first come first served basis.

Vaccinations are offered at discounted prices Monday to Friday 12pm (midday) to 4pm (not including public holidays) Please phone to make an appointment to take advantage of the discounted prices. Puppy and Kitten 1st and 2nd vaccinations are as little as R335 each and annual booster vaccinations are discounted by R100 

 

It is always best to book an appointment so you get to see the doctor  you would like to, and you are seen without having to wait. Walk-in clients will be assisted as soon as possible.

 

It is essential to book consultations for more specialised services such as dentistry, pregnancy scans and operations. Your appointment will be directed to the correct staff member for assistance.

 

Exporting your pets

If you are exporting your pets and need tests, vaccines, documentation etc. it is your responsibility to inform our veterinarians of exactly what you need done. Every country has it’s own specific requirements and these also change from time to time so the practice accepts no liability for incorrect timing / treatment or tests done. Please note that some of the blood tests can take over a month to be processed at the laboratory and there is no alternative option for these so do not leave your bookings until the last minute.

 

Vaccination visits for annual vaccinations also allow us to give your pet a full health check and examination. Regular checks allow us to catch diseases in their early stages and start treatment if necessary.

 

Puppies and kittens need a course of three to four vaccinations to ensure full cover and adults will need an annual vaccination to maintain their immunity.

 

New Clients

If this will be your first visit to Valley Farm you will need to complete a registration form and we will take a copy of your ID. Please arrive 10 minutes early so the paper work can be completed.

 

Payments

All consultations are payable at the time. We accept cash, debit cards, credit cards and have a secure internet connection or for electronic transfers.

If your pet is insured please bring a claim form for our staff to complete for you or request one from reception. We can process Medipet and OnePlan insurance claims digitally direct from our system.