At Valley Farm we know that your pets are loved members of your family. We try to make their stay with us as relaxed and comfortable as possible.
We have several different wards to match the patient’s needs.
- ICU for critical patients,
- Dog general ward,
- Cat general ward,
- Surgical Recovery,
- Outpatient ward and
- An isolation ward for pets with contagious diseases.
All of the wards are furnished with easy to clean, secure cages. The wards are all climate controlled for your pet’s comfort and well being. Each cage is lined with a soft and comfortable fur bed and where appropriate orthopaedic mattress. Patient identification is attached to the cage and all your pet’s vital signs and treatments are logged on a centralised tablet based system. This means the veterinarians have access to these notes all over the practice.
The Nursing staff take care of your pets under direct supervision of the attending Veterinarian.
They perform treatments, change dressings, administer medication etc. They are supported by the kennel staff and Animal Health Technicians who are responsible for the day to day care of the patients, feeding, grooming and general TLC. We realize that this is not home but do all we can to keep them comfortable and happy. Cages are cleaned out thoroughly twice per day or as needed and bedding is changed as often as required between these times. All bedding and feed bowls are washed with F10 for your pet’s safety. We have a wide range of foods available for inpatients to tempt even the fussiest of eaters.
Due to the number patients that we have staying in our hospital, personal belongings can go missing, get lost in the laundry. We are able to provide most home comforts so we request that you do not leave personal belongings with your pet.
Any personal belongings not claimed within three months are donated to charity.
In-Patient Visiting Times
Patients can receive ONE visit daily from a maximum of TWO family members.
- Monday to Friday: 09:00 to 18:00
- Saturday: 11:00 to 17:00
- Sunday and Public Holidays: 13:00 to 16:00
We strictly adhere to these times to allow patients to receive the treatments they need and to rest and recover. We request that owners stay a maximum of one hour with their pet.