At Valley Farm we realise that your pets are loved members of your family. We try to make their stay with us as relaxed and comfortable as possible.
We have several different wards to match the patient’s needs. ICU for critical patients, dog general ward, cat general ward, recovery, outpatient ward and an isolation ward for pets with contagious diseases. All of the wards are furnished with easy to clean, secure cages. The wards are all climate controlled for your pet’s comfort and well being. Each cage is lined with a soft and comfortable fur bed and where appropriate orthopaedic mattress. Patient identification and treatment records are attached to the cages.
The Nursing staff take care of your pets under direct supervision of the attending Veterinarian. They perform treatments, change dressings, administer medication etc. They are supported by the kennel staff and Animal Health Technicians who are responsible for the day to day care of the patients, feeding, grooming and general TLC. We realize that this is not home but do all we can to keep them comfortable and happy. Cages are cleaned out thoroughly twice per day or as needed with F10 disinfectant and bedding is changed as often as required between these times. All bedding and feed bowls are washed with F10 for your pet’s safety. We have a wide range of foods available for inpatients to tempt even the fussiest of eaters.
Due to the number patients that we have staying in our hospital, personal belongings can go missing. We are able to provide most home comforts so we request that you do not leave personal belongings with your pet.
Due to COVID restrictions we can only allow ONE person to visit an inpatient ONCE per day. This to limit the exposure of hospital staff as much as possible.
Mask-wearing at all times and hand sanitising is mandatory.
Our staff will endeavour to keep you updated with phone calls, pictures and videos by What’sApp or email if you prefer.
We will strictly enforce TWO PEOPLE only to enter the practice per pet / transaction. There will be no exceptions to this. Additional family members and friends will be asked to remain outside.