Info for referring Veterinarians

Thank you for entrusting Valley Farm Animal Hospital with your patient’s specialist treatment. We are a multi-disciplinary facility and can accept referrals for surgical and medical conditions.

 

How to refer a patient

All patients must be referred by a veterinarian.

 

Except in the case of emergencies, all referrals are seen by appointment only. Please call and make an appointment or ask your client to do so. Our contact number is 012 991 3573. Ensure the client knows to starve their pet on the morning of the appointment. We try when possible to admit the pet on the same day for work-ups, operations etc.

 

Cost estimates can be given at the time of booking and we strongly advise giving clients an accurate cost estimate before making the referral. Please provide the client with a case history, radiographs and test results. If you would rather email these to the practice please use reception@valleyfarmvet.co.za and address any correspondence for the attention of the relevant attending veterinarian.

 

Surgical referrals

Dr Adriaan Kitshoff (Specialist Surgeon), and Dr Tim Krafft (special interest GP) take referrals of all surgery cases. Dr Kitshoff is especially interested in advanced soft tissue; heart and brain surgery.

 

Valley Farm Animal Hospital uses the latest imaging techniques, the most advanced implant technology and relevant surgical techniques during surgery.

 

Medical referrals

Dr Salome Nagel (Specialist Physician), Dr Dean De Kock (special interest GP) and Dr Rowena Watson (special interest GP) take referrals for a full range of medical conditions.

We can, on request perform only the diagnostic procedure required to assist you to make a diagnosis but will still need some basic information to determine the risk of the procedure to the patient and the relevance of the procedure. Please be aware that if only a procedure is requested, ONLY the results of the procedure will be forwarded to you.

 

Anaesthesia and Pain Management

Dr Gareth Zeiler, Specialist Anaesthetist, is on staff to support our clinicians with high risk anaesthesia and critical care cases. He offers pain management clinics with the support of other team members.

 

Over-night and critical care patients 

Valley Farm Animal Hospital is staffed 24 hours a day, seven days a week, 365 days a year, and we offer a well-equipped High Care Ward. Please call us before 18:00 if for overnight cases, so we can prepare all the necessary accommodation and equipment.

 

All patients will be referred back to you when treatment is completed, or for ongoing after-care, if necessary. You will be sent a detailed report on the discharge of the patient. If you do not receive a referral report, please contact us and we will remedy this as soon as possible.

 

Payment

Please ensure your client is aware that we require a 50% deposit on admission to the hospital and all accounts must be settled in full when the patient leaves the hospital. We accept cash, credit cards (except Diners Club) and debit cards. We have secure access to the internet for electronic transfers.